About Us

Experienced NDIS Coordinators

Founded in March 2022 by Ryan Nielsen, Rhino Support Coordination is the culmination of Ryan’s vision to create an NDIS support agency that provides compassionate care backed by a practical, action-oriented approach. With an impressive five-year track record in the disability support field, Ryan brings a wealth of knowledge and dedication to his clients. He holds a Certificate IV in Mental Health and an Advanced Diploma in Community Sector Management. Ryan’s qualifications and ‘do it now’ attitude ensure that every aspect of Rhino Support Coordination’s services is delivered with professionalism and competence.

Our Staff

Ryan Nielsen

Founder

I have a vast array of experience and qualifications in many different fields and facets, making me a jack of all trades and master of none.

From working in humble beginnings as a checkout clerk at K-Mart, rising up the ranks to a floor manager. Graduating at CQU with an IT Degree. Protecting Australia in the Australian Defence Force within the Army. Being a Fuji Xerox Business Development Manager, Graduating with a Business Degree from New England University Bank Manager and Home Loan Manager with RAMS and Heritage Bank. Community Development Manager at North Burnett Regional Council. Advanced Diploma in Community Sector Management, Certificate IV in Mental Health. Justice of the Peace. I am a passionate advocate for those with disabilities.

I started RSC to give those who need Support Coordination someone who is practical and action orientated and this has become our ethos.

Areas of Expertise

Psychosocial Disability

Intellectual Impairment

Autism

ADHD

Other Physical

Developmental Delay

Other Neurological

Muscular Dystrophy

Global Development Delay

ABI

Experience With

Capacity Building

Plan Reviews

Change of Circumstances

Trauma / Trauma-informed Care

Complex Behaviours / Restrictive Practices

Support Coordination

Psychosocial Recovery Coaching

LGBTQIA+

Young Adult – Adult

Olivia Wightman

Admin / Receptionist

Hi, I am Olivia Wightman, and I am excited to have joined the Rhino team in February 2024 in an all rounder Admin/Receptionist role.

I come from a background in the disability sector where I was a high behaviour Support Worker for nearly 5 years and bring a wealth of knowledge about Mental Health and the challenges that people with a disability face in our community on a daily basis. My friends and work colleges would describe me as always having a smile on my face and be willing to help anyone.

I’m always up for a chat about anything NDIS (or sport) related. You can find me in the office Monday-Friday, or out at networking events around the region.

Look forward to chatting with you soon!

Areas of Expertise

Psychosocial Disability

Autism

ADHD

Down Syndrome

Intellectual Impairment

Other Physical

Developmental Delay

Other Neurological

Experience With

Access Request

Complex Behaviours / Restrictive Practices

Support Worker, Services & Allied Health Specialist engagement

Family Supports

Social Media, Marketing & Networking

Madi Vockler

Support Coordinator

Hi, I am Madison Vockler, Madi to my friends. I am now a Support Coordinator, previously the Administrative Assistant at Rhino Support Coordination, and work from our office in the Bundaberg Regional Business HQ.

I work with Ryan and the team to support our clients and to see them successfully achieve their goals. I enjoy helping others and so, I also have 3 years’ experience as a Disability Support Worker.

I am dedicated to working hard, challenging stereotypes and building confidence in myself and those around me.
I have met so many lovely people in this environment already and look forward to meeting you and helping you in any way that I can.

Have a wonderful day! Madi 😊

Areas of Expertise

Autism

Down Syndrome

Other Physical

Developmental Delay

Other Neurological

Psychosocial

Stroke

Complex Behaviours

Trauma

Experience With

Capacity Building

Support Coordination

Plan Reviews

Change of Circumstances

Access Requests

Kate Chandler

Support Coordinator

Hello, my name is Kate Chandler, and I am excited to have joined Ryan and the incredible team at Rhino Support Coordination.

My career has provided myself with extensive experience in the youth & aged, disability support sectors. My experience in the sector involves, Support Work, Service Delivery Management, Service Coordination and has resulted in my passion for Support Coordination.

Having knowledge to share with others, I understand the challenges and barriers that may be faced by families and individuals impacted by varying circumstances. I am committed to working in this sector and consistently enhancing my knowledge, so that I am able to provide effective and high-quality Support Coordination.

My experiences have allowed me to understand individualised needs and identify supports that may not have been previously implemented. I thrive on a challenge. I look forward to offering participants a high level of autonomy and choice in the services they access, delivered in a completely transparent and collaborative manner.

If you, or someone that you know, needs to take a fresh look at their Support Coordination I am here to help.

Areas of Expertise

Psychosocial Disability

Intellectual Impairment

Autism

ADHD

Other Physical

Developmental Delay

Other Neurological

Muscular Dystrophy

Global Development Delay

ABI

Experience With

Capacity Building

Plan Reviews

Change of Circumstances

Trauma / Trauma-informed Care

Complex Behaviours / Restrictive Practices

Support Coordination

Psychosocial Recovery Coaching

LGBTQIA+

Young Adult – Adult

Lee Millar

Support Coordinator

Hi, I’m Lee Millar, I come to the role of Support Coordination from a career as a disability and lifestyle support worker in a small community in Outback Queensland.

Based in the Central West for over two decades, I have broad ranging hands-on experience in the industry and a knowledge of the complex issues which can face families needing to navigate the NDIS and engage with on the ground service delivery.

Having largely worked with families of young children and young adults, my passion is to see every family fully supported in the way that best suits their individual needs. I look forward to building connection and growing my knowledge base in this exciting new role at Rhino Support Co-ordination.

Areas of Expertise

Autism

ADHD

Specific Learning Disabilities

Down Syndrome

Cerebral Palsy

Stroke

Emotional Disturbance

Speech / Language / Hearing Impairment

Experience With

Capacity Building

Support Connection

Preschoolers

Under 18s

Young Adults

Trauma

Traditional Educational Settings

Alternative Educational Settings

Alternative Therapy

How we can help you

At Rhino Support Coordination, we understand that navigating the complex world of disability support services can be challenging. Our mission is to reduce that burden with clear communication and prompt personalised service. We believe that everyone should be able to access the support they require, without the unnecessary ‘red tape’ that can take the focus away from what’s important.

When you work with Rhino Support Coordination, you’re not just selecting a service provider; you’re becoming part of a partnership where we will work together to help you achieve your goals and aspirations.